Ashridge House gains Gold accolade
Ashridge House, is amongst just a handful of UK conference and meeting venues to be awarded the prestigious VenueVerdict Gold Standard Accreditation for 2014 and 2015.
Ashridge is delighted to have retained Gold for 2016 Q1, making it nine consecutive quarters. This is an accolade given only to venues delivering the very highest level of customer service.
The awards - independently operated by market research specialist BDRC Continental - were determined by around 21,250 customer surveys across 375 UK conference venues and hotels.
“Achieving a Net Promoter Score of +70 or more – the score required for Gold Standard Accreditation – is difficult enough, but to do so consistently over the year requires dedication to providing excellent hospitality.
Just 10% of the 375 venues participating in the VenueVerdict programme met the required levels this year, making attaining or retaining our Gold Standard Accreditation a tremendous achievement.”
James Bland, Director of Hotels and Hospitality at BDRC Continental